This Privacy Policy applies to TAM Visa (ABN 80 124 297 918). In this policy, ‘we’, ‘us’ and ‘our’ means TAM Visa, whilst ‘you’ refers to the users of our website, prospective, current and past clients.

TAM Visa is committed in ensuring your confidentiality and the security of your personal information.

We are bound by the Privacy Act 1988 and we will preserve the confidentiality of your personal information in accordance with the Australian Privacy Principles (APPs) of the Privacy Act.

What personal information do we collect and hold?

Each time you visit our website, we may collect non personally identifiable information about you electronically which may include the date and time of your visits, the pages viewed, your browser, general location information, IP address. This information is used solely for internal analysis purpose and tracking visitor traffic.

We may collect personal information from you such as your name, phone numbers, email address and residential or postal address.

The personal information that we collect from you also depends on the services you enquire about. If you do not allow us to collect all the necessary information we reasonably requested, we may not be able to deliver those services to you.

How do we collect the personal information?

We collect most personal information directly from you, whether from our website, electronically or email. We also collect your personal information on the phone or through our questionnaire.

We may collect sensitive information about you from third parties or organisations where you have given your consent to do so such as where you have requested us to be your authorised representative to receive the information.

When you visit our website we collect information using cookies allowing us to remember you the next time you visit and provide a more meaningful experience.

What purpose do we collect, hold, use and disclose personal information?

We collect, hold, use and disclose your personal information to other parties in the continuance of providing you the services you engaged us to deliver where there is a reasonable expectation that the personal information will be disclosed by us.

Your personal information will be disclosed where there is a legal obligation placed upon us to do so.

How we hold and protect personal information

We store personal information in a combination of secure computer storage facilities and other records and paper based files.

We also protect the personal information from unauthorised access, modification and disclosure.

Marketing

We do not sell or lease your personal information and will not provide to third parties for commercial gain.

We may use your personal information to directly offer you products and services that we believe may be of interest or value to you, but we will not do so if you tell us not to.

Changes to this Policy

We may change the way we handle personal information from time to time. When we do, we will update this policy to reflect those changes.

How to contact us about privacy

If you have any questions or concerns about privacy at TAM Visa, please contact us at info@tamvisa.com.